Duc Su

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Duc Su

090.9808.2257 JPN
510.545.2257 USA
duc_sue@hotmail.com

OBJECTIVE

Energetic professional with a Bachelor of Science degree in Network and Communications Management. 12 years of technical experience in copper and fiber medium installation and 3 years in Computer Information System. Proven ability to utilize technology to improve efficiency and streamline operations. Quick learner with the ability to thrive and excel in new environments.

QUALIFICATION HIGHLIGHTS
  • 12 years of technical experience with copper, fiber, and coaxial cable installation.
  • Knowledge and success in network development including design, review, implementation, documentation, testing, and release.
  • Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
  • Assigned user accounts and granted permissions to shared resources. Assured senior management of data protection by demonstrating permission settings.
  • Solid interpersonal skills providing service to internal and external clients, exceeding expectations in every endeavor.
TECHNICAL EXPERTISE
  • Platforms: Windows 9X, NT 4.0 Workstation, 2000 Professional, XP Pro, Windows NT 4.0 Server, Windows 2000 Server and Advance Server, Windows 2003 Enterprise Server, Mandrake Linux 9.0
  • Servers: Microsoft IIS 4.0, 5.0, Apache
  • Software: PC Anywhere, VNC, DNS2go
  • Additional: DHCP, DNS, WINS, SMTP/POP, Firewalls, HTTP, HTTPS, FTP, Active Directories
  • Tool: MS Office (Excel, Word, Project, Outlook, PowerPoint, Visio)
EDUCATION

DeVry University, Pomona, California, Bachelor of Science in Network and Communications Management
GPA: 3.55. Cum Laude Graduated

CLASS PROJECT

Network Administrator Willard Elementary School, Pasadena, CA, 2004 - 2004

  • Assisted financial and office personnel with hardware and software problems, provided troubleshooting, and owned desktop and network issues to resolution.
  • Provided technical assistance to staffs, assisting with network access, printing, and application software operation.
  • Performed routine maintenance and user file backups.
  • Instructed users on the use of equipment, software, and manuals.
EXPERIENCE

Lead Installer, Morrow Meadows Corp, City of Industry, CA 2006 - 2008

  • Knowledge of termination on 110 & 66 blocks, cross connections, of CO lines & extensions.
  • Installation of telecommunications networks, external raceway, multi-media cable.
  • Copper/fiber/coaxial cable testing & documentations.
  • Reading of blue prints & network schematics.

Foreman/Fiber Tech, Irish Communications Company, Rosemead, CA 2001 - 2006

  • Coordinate data and voice communications for domestic and international operations of multi-billion dollar corporation.
  • Coordinate labor and equipment resources ensuring all jobs are completed accurately, efficiently, and in a quality manner.
  • Extensive knowledge of various testing equipments with emphasis in Fluke, Omni PentaScan, Siecor, and Fujikura.

Field Service Technician, Western Digicom Group, Glendale, CA 1997 - 2001

  • 3 years of increasing responsibilities in the cabling industry emphasizing on voice, data, coaxial and fiber connectors and fusion splicing installation.
  • Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions.
  • Increased company revenues by completing service work orders in a timely manner.
CORE COMPETENCIES
  • Client Relations
  • Team Leadership
  • Strategic Planning
  • User Training & Support
LICENSES/CERTIFICATES
  • CompTIA A+ (IT Technician), 2009
    Installation, building, repairing, configuration, troubleshooting, and diagnosing PC.
  • Voice Data Video Technician, 2008
    Certified to work on voice, data, fiber cables and termination jacks
  • TS - LAN 200-A, Siecor, 2003
    Hands-On Connectorization Course for Multimode and Single-mode Optical Network.
  • Bogen Communications, Bogen Communications, 2000
    Installation & maintenance wiring.
  • SYSTIMAX SCS Installation Training Program, Lucent Technologies, 1999
    Hands-On Connectorization Course for copper and fiber cable network.
  • SYSTIMAX SCS, Lucent Technologies, Design & Engineering Program, 1999
    Create real-life detailed project plan with well-defined tasks, milestones, client sign-offs, test cycles, and specifications, which served to communicate project progress to management.